Refund Policy
Last updated Oct 25, 2026
Don't book a job through us? You get a refund.
If you don't book a job through us during a billing month, email northcalworks@gmail.com at the end of that month (or within 14 days after it ends) and we'll refund that month's $99 membership fee. No forms and no fine print. A "booked job" means a customer we sent you agreed to hire you for a job in that month.
Refunds go back to the original payment method, usually within 5 to 10 business days after we confirm.
Bad leads are replaced
If a lead we send is fake or spam, a duplicate, outside your area or trade, already filled when we sent it, or unreachable, report it to northcalworks@gmail.com within 7 days of receiving it. We check it and send you a replacement lead.
Cancelling
You can cancel anytime by emailing northcalworks@gmail.com. Cancellation takes effect at the end of your current billing month, and you won't be charged again. The refund above still applies to that last month.